Password reset email problem

so my xbox live account has been blocked i think, it says code 8015D003 wich im guessing it means its blocked so i keep requesting a password reset email but the email is being sent to my email address ending .co.uk wich i cant change but for my email address to recieve emails it has to be sent to my email address ending in .com i hope someone knows what im on about but basically i can sign in to my email address ending in either .co.uk or .com but for it recieve emails it has to end it in .com
 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hey there Steak! I understand you cannot access your account here. Also, it sounds like the email address you have on file is incorrect, is that the case? Is this the email you use to log in with (MSA) or one of the Security Proofs. If a proof, you should be able to reset it by following the steps in our "Get help with your Microsoft account security proofs" guide. Let us know how that goes, thanks!

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