Password problems

Xbox one is not excepting my password. It's saying its wrong. But I was able to sign into my account on my laptop using the same password. I also signed in on my xbox 360 just fine using the same password. WTH?

 

Question Info


Last updated July 4, 2018 Views 11 Applies to:

oh, and it (xboxone) says my connection is fine.

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Hey majorJERKFACE,
 

Have you been able to sign on to your console or is this the first time you are signing in? Ensure that the MSA that is tied to your Gamertag is the one you are using to connect on your console. Can you provide us the actual error message?
 

Reach back with what you know.

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I'm having the same problem. I've had my Xbox One for about 3 weeks. Everything has been working fine. I played last night and everything was fine. Today It told me to sign in with the controller so I did it asked me my password and said "Try again. That wasn't the right password." It is the right password however I went online and changed it and can log in on the website just fine but the Xbox one is still telling me the same thing. So basically my Xbox one is useless right now.

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Found a way around it. Just add your account and it will accept your password when you add it. Just go and remove the broken one from your Xbox. Give it a try :)

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I have been having the same issue. It seems the password seems to connect after about 20-30 minutes of the xbox being on. Next time it happens I'll try BrianE Who Dat's solution. Just wondering if all my saved data will b removed or not if I do that.

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