Password linked to my account

Hi there I would like to change my email associated with my gamertag Weezzy7 but cannot because I don't have acess to the old email adress nor do I know the password or my secret question. I have rang customer support and they recommeneded writing on here.

I have my new email address to add but cannot acess it its SO frustrating!

Please can you help I would be so greatful,

 

 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

In order to change that WLID you DO have to have the PW for it. You should go to account.live.com and use the "customer support" option if you do not know the security question or do not have an alternate email on file. Unfortunately there is nothing that can be done on the side of xbox...it is all windows live, and they do not have phone support. The closest you'll get is windowslivehelp.com Good luck.

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