password reset unsuccessful

I have set up this account just to contact support for my other account:  I need to reset my password and can't do it online successfully. I have tried multiple times to use the online form. thought that I was successful in resetting the password but the 'new' password' will not work online or on my xbox.  Now my 'new' password is locked out for multiple mistyping it.  I need a successful reset of this password in order to accept friend requests on our XBOX live subscription.  Can you help?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

You're going to have to go back to the passport site and click on support there for help.  This is xbox and no one will be able to help you with your issue here.

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