Had a kid change the pass code and security question for parental control (not a kid that lives here). How do we reset the pass code?
Hey there! You will need to contact Xbox Support via Phone and open an Unauthorized Access Case for your account and keep in mind that you will have to verify the account in order to get it. :)
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Please go to xbox.com/accounts and sign in if you can, then go to
http://support.xbox.com/en-US/contact-us?xr=footnav#0:1:0and explain the situation in a note, and the next available
agent will call you back.
Substitute AU for Oz, CA pour la belle Canada, GB for the UK,
NZ for Enzedds, und ZA vier Suid-Afrika