parental permission code - Where do I enter this?

My son's xbox live account is 1 year old and it is asking for a parental permission code be entered in the parents account.  When I log into the parent account I do not see anywhere to enter this code nor specify any permissions for his account.  I am assuming his account has expired after a year and this is why it is coming up now.  He has been using it no problem for past year.

 

Please help, I have spent about an hour now trying to weed through all of the the Microsoft live account stuff and I am still at a loss.

 

 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Could You be a little more specific ?

Is it asking for Parental Consent?

When he tries to log in, does it say 'must have parent consent?'

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

having same problem.  Attempt to redownload profile - enter childs email and password, then it says for parent to log onto xbox.com and set permissions.  then gives code.

cannot find any place to enter this code.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.