parental email

hi guys

im trying to add microsoft points on to my account and its asking me for my parental approval email and password but the thing is i dont remember it. So here is me question how can i find what my parental email is?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

My first suggestion would be to ask your parent as they would be the ones that need to login for approval. If you are part of a gold family pack, it is likely the account associated with the main profile - the one that gets billed. You could also log into xbox.com and see if the e-mail is listed in your account information.

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If you try to do something that requires parental approval on the console itself,it usually prompts you to input the password for your parental e-mail,which usually displays what the e-mail address is.

Try going to "Settings" on the console and attempt to change something in "Online Safety."When you try to save it,it should show you what your parental e-mail is.

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