Parental Email problems!

What Country/State/Province do you live in: USA

Is there a specific error message that shows up: I have an account i'm 17 and i set my own parental e-mail about a year or 2 ago and i don't know the info to the email i have tryed calling the Email company and they where no help and i cant do forgot password because there are no recovery questions or Alt. email attached to the email and i dont have the Xbox Account on my xbox anymore so i have no idea what to do now all i want to do is play my new games

How many accounts does the issue affect: 1

Things you've tried:Explained in upper answer ^

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

By i dont have the account anymore i mean the account with the email i cant get into

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Hey there Race!

Since you don't have access to the parent account anymore, the next step would be to use the Contact Us page to set up a support call with an account specialist. They'll be able to work through your options with you.

Let us know if you have any questions. =)

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