Parental controls

Hi, I'm posting this for a friend, for some reason she can't remember her password to allow friends for her son, can you please advise as to how she can recover this.

Thanks.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

The only way to reset her passcode is to recover the Xbox Live account. And once that's done she won't be able to have on on the account and she's freely to make one.

Here's how to recover an Xbox Live account: support.xbox.com/.../gamer-profile.aspx

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Prince: This is incorrect. Recovering an account will only reset an Xbox LIVE passcode, not the parental passcode.

Dodge: The only way you can remove a parental passcode is to A) know the passcode, or B) know the answer to the security question.

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