Parental controls I didn't set up.

I recently bought an Xbox 360 from a pawn shop and later realized it had parental controls. Now I can't play or download many games. I need to somehow get rid of the controls or reset my whole Xbox or something. I just need to get rid of these controls because its annoying as an 18 year old to read I can't play something.
 

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Last updated July 5, 2018 Views 80 Applies to:

Hey there lilredpig, sorry to hear you're having this issue with the parental control password preventing you from enjoying your Xbox.  That said, you will need to contact Official Xbox Support as they are the only folks that will be able to help you with the removal of this code.  You can reach them by using this link:

support.xbox.com/.../contact-us

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Contact hardware support specifically. They'll take your serial number and get you a reset code based off it to reset the parental controls.

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I bought a preowned Xbox 360 with parental controls so I can't play 75 percent of my favorite games

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please do not bump old threads from 2 years ago but what the others posted above is correct contact support and they can help you remove the parental controls.

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