Parental controlled mail?

I've been trying to change my mail om my xbox LIVE account, but all it says is that one of my parent need to log in because its a "child account", the mail i have now doesnt have a birthdate bind to it, but the mail i want to change to has (1993-09) but i see no resone why its getting blocked or why i need my parents permission to change my mail.

I've followed the "Support" on canceling parent control, but i didnt have the same options that they wrote there.

 

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Last updated July 5, 2018 Views 0 Applies to:

Your best bet will be to call support.

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okay, ill do that, thanks

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