Parental Control

I orginaly signed up to Xbox live when I was about 15. I had to set up a parental account to go with mine. So I used my dads with his work email etc. I've never had a problem up until now I'm 20. My dad retired and his email was therefore deleted for security reasons. Now when I try to sign in it asks me to accept the new terms and conditions, so I do then it ask for me to sign into my dads account which I cant because it doesn't exist! So now I'm in a never ending circle with what looks like no way out?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

im sorry to hear this but you now have to make a new account. due to your parental account no longer existing and you not being able to except the new terms and condition.

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