Parental Control Lock

Hello, I have parent controls on my LIVE account not my 360 i Can use gold things on my 360 Console Family Settings are OFF, but i cant talk to other players over LIVE and i figured out that thats blocked for people not on my friend list so i try to change it and the password is wrong but its the same one i put on the account when i started it is there anyway to reset that password or just take Parent Controls off in the first place?

 

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Last updated July 4, 2018 Views 2 Applies to:

The WLID/password it is asking for is the parent account, not yours.

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What if you its asking for a prental account but you never signed up using a parent account

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If you are under 18, it requires a parental account. If you go to the console and try to sign in, it will show the parental account address.

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The thing is i am 18, how would i go about removing this lock because i never had this problem before and it only happened with the introduction of the new terms of service, i cannot access anything other than forums and my profile.

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Hey there, likelykill. As this thread is quite old can you please create a new one for us? Be sure to include a full description of your situation as well as the error code you are seeing and any troubleshooting steps you've tried so far. Thanks very much!

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