parental consent

hi

my son had previously been playing xbox live with wired connection to xbox live.  we now have wireless adaptor so he can play in his own room.  unfortunately, after plugging in adaptor he is unable to connect and play his friends.  it is stating he needs to log in to his Microsoft account.  we have tried this and parental consent is required.  when we try and give consent an error code keeps appearing.  please help

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey AbradantTrash60,
 

Sorry to hear that your son is having trouble playing with friends on Live. What error are you getting when you try to confirm consent?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.