PARENTAL APPROVAL REQUIRED

I need parental approval to agree to the new terms, but I can't sign in with parent Windows ID to accept. I know I have the right password and E-mail, but I still can't agree with terms, can anyone help me?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey Fred, what happens when the parent email tries signing in exactly? What error message(s) come up? Also, can the parent account sign into Xbox.com normally?

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same problem

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I'm all good now.

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Hey Fred, can you let us know how you resolved your issue? That may help other users in this same situation. :-)

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I just reset the password on the parental account, went to the account it was connected to and changed the pass, then I was able to login with it again.

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somebody has hacked my account so i cant agree because it would ask me for the parental password of this person who hacked me . any help?????

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Hey X GuNMaN ADZ X! If your account is compromised, please contact phone support (support.xbox.com/contact-us) as soon as possible and start an Unauthorized Access investigation. Thank you!

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