Parental approval required

First off. I haven't used my xbox in over 6 months. After coming back to use it there was an update and some new Terms and Agreements. As i am only 17 it asked for Parental approval, the only thing is the email which i used for that, over 3 years ago, we don't use anymore. I cannot remember the password, i only have the email address which the xbox has shown me. Please help, as this is meaning i can''t access anything, wether on my xbox or on Xbox.com

Thanks in advance

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Are you using the same gamertag to post here on the forums?  Because it is the same password.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am having the same problem

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Sophie! For our best help, can you please create a new thread here detailing your issue and we'll be happy to help you there. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.