Parent logon password not resetting

Ever since I was forced to accept the new terms of use I've had to sign in with the parent account. I completely forgot the password and it won't reset. I've reset it on windows live, but on the console, of course, nothing happens. The email is wrong too, it should be @yahoo, not @live. I cannot sign in otherwise. Can someone explain how I reset my parent logon password on the console? ...and I never set a button combo thing for my family settings either, and there seems to be one there already. How do I change that, too?

 

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Last updated July 4, 2018 Views 2 Applies to:

Hey TV, it sounds like you're having a few issues with your WLID. Have you had a chance to check this official resource, to see if any of the steps here help resolve your issue?

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