Parent Approval code needed

Right now, i have my dad beside me with his password and the new update won't go through. We tried the correct password plenty of times, yet it still sends me to:
"The password you entered isn't valid." 
How can i reset this or make it go through. I' hate to remake a new profile because then I would have to restart everything. A particular game is Borderlands 2 I have been playing it for a year now, have almost everything and I don't want to reset it. Someone please help me. Thank-You!!! 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

https://account.xbox.com/en-US

Go to "Forgot Password" and you should be able to reset it that way. If you don't remember the email on the account, you can go to your Settings on your Xbox and under Account Information it will tell you the email that is linked to your Xbox Gamertag.

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