We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I think my xbox overheated because it froze in game after 6-7 hours of playing it.(I know a lot) but then I turned it back on it worked for like 5 minutes then shut off so I tried it again then shut off instantly and when ever I try to play it it just
shuts off instantly. Please help can I fix it somehow? I want to know before I buy a new one.
Give it an hour or two break if it is running hot the last thing you wanna do is keep turning it on. You are only going to make things worse constantly turning it on. When it has cooled down move it to somewhere else preferably a well ventilated area and
turn it on. Also be sure to check the side vent to see if it isn't clogged with dust or dirt or anything foreign. If it is still overheating send it in for repair.
What version of the xbox slim do you have? I think mine has overheated like once and that was awhile back when I had it on all day and was gaming. Like Aus said, try to keep it off for least an hr to see if that helps it any, make sure all ventilation on
the xbox isn't being covered at all, make sure it's out of range of sunlight, heaters, etc If nothing improves then there could be a very high chance of needing it to go in for repairs.
I don't know what version it is but it is shiny and I haven't turned it on or tried to for a couple days and right now it is in a ventilated area. How much does repairs cost and how long would it take?
If it is shutting down within a few minutes at a time it could be an electrical fault. Is it still in warranty? If it is the repair should be free, if not it might cost you to repair it. How long have you had the console? Do you still have a store receipt
on where you purchased it? If you to send it to Microsoft it can depend on location but an estimate could be 2 to 3 weeks or it could be a months wait depending on where you live in the world.
Have you had any power outages and do you use a surge protector?.I have 2 consoles that do this same thing.We went through a month of storms and power outages and they were plugged in with no surge protectors.