Original Xbox 360 will not read discs

Hello,

I am having a problem with my original xbox I received on  the very first day xbox came out. It is of my understanding that these consoles are having issues reading discs due to a XBL update. I have read online that microsoft will replace this console due to the fact that this is something they did and i did not. Is this true? And how do start the process? I talked to xbox support online and they directed me here.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry, but it was a known issue by xbox and those that were affected already received their replacement consoles.  The last xbl update that happened was a few months ago now.

Your issue is more than likely hardware related as opposed to software related.  You can either choose to contact support to get a repair done or look into purchasing a new one.

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