opened xbox

I took my xbox 360 in to trade in today and found that the microsoft tab to show the box has been opened was removed so I lost out on $25. I sent it in to have it worked on awhile back an I thought they put them back on to show that it was only opened by xbox. I didn't realize it wasn't there until I took it in today because I have never taken it apart nor do I know how. Is this typical?

 

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Last updated July 4, 2018 Views 1 Applies to:

No mine has always returned with a new tamper seal

Same, they always have a seal when they are returned from an official repairs centre. At least in my experience.

Same with me. My Xbox had a brand new seal on it to say it had never been opened by me. Could someone else have opened it without you knowing

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

I live alone and no one has had my Xbox but me. I was wondering the same thing because I feel like they would have pretty good procedures at Microsoft. I guess it may have slipped through the cracks. I can't think of any other reason.

Highly possible that it could have slipped through the cracks. However it may be a bit late to do anything now :(

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider