Only one profile cant connect to live

i recently changed microsoft account that my gametag is associacet whit and now this gametag cant acces xbox live but others can


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there rihardmen,

Sorry to hear you're having issues with your gamertag change.

If you haven't already, I would recommend getting in touch with our Phone Support for further assistance. They'll be best equipped moving forward to work with you and get things sorted out with your account. 

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