Online Gold subsciption cancelation please?

This sucks, I want to remove my credit card info or turn off the automatic renewal because I rarely play my Xbox, but am forced to call customer support to do this even though I can remove any other credit card info other than the one setup for automatic renewal. Almost seems as if Xbox Live wants my credit card info burned into their system and they know it's a hassle to be on hold with customer support for 2 hours and want me to just forget about it so they can take $50 when it's time.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

don't call during peak times and it will only take 5-10mins

do you expect to call during weekends or 3-9pm during weekdays and expect that when everyone including their mother calls support for help to get someone instantly?

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