For the past few months, I've noticed on my profile that the number of years I was on Live hasn't changed. I went to Xbox.com, to find out why. I noticed that there is a 12 month lapse that hasn't been accounted for. The date of this lapse is 03/05/2010 through 03/04/2011. I know daggone well that I had a GOLD membership during this time.
Has anyone else had this problem, and was contacting M$ worth the effort to getting this situation corrected??