one xbox disconnects the other

i bought my partner and xbox 360 for christmas and got it running. now everytime she connects to xbox live, it disconnects my xbox and i get the message   cant connect at this time,    the internet setting are fine and this has only started happening lately.  does  anyone have any ideas how to resolve this issue please


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey bump, sorry to hear about the disconnect! Okay, to get around this issue, you should try enabling UPnP on your router. If you're not sure how to do that, please post the make & model of your router, and we'll see if we can find an online manual for you. :-)

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