Ok, I am not one bit pleased. My old xbox live account called TitsnRainbows encountered a problem with the error code '8C020007' which would come up everytime I tried to rename my account as Xbox/Microsoft had asked me to change it. I waited if the problem would just simply go away but I eventually lost my patience and decided to make this new, current xbox live profile because the previous one would not let me play live without changing my name which I obviously couldn't do because of the problem. The problem now is that I had a continuous 1 month xbox live gold membership on it and it still keeps charging me for a profile I don't even have anymore. That profile's email address which is linked to was solely made for xbox live and I had not gone on it for months. I cannot access it in anyway now, both through security question and the questionnaire fill. I just want to contact someone who can remove that continuous 1 month renewal gold membership as it is frustrating to see my money going down the drain.