old email

my old email is no longer active, but its connected to my 360. all it says is I need security proof. my current email is linked to my computer. so now my xbox will not work.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You should be able to follow the steps here to change the associated email:


If not, get in touch with Phone Support who may be able to assist you.


Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.