Oh oh… that should not have arrived.

Hello,

Very new in the world of the xbox and already small a concern.
J' opened an account gold yesterday and paid with paypal. After the payment, impossible d' to reach live the gold.
And that n' did not change since: /
When I go on my account on Xbox.com, j' have this message " Oh oh… that should not cuts arrved

help me please ;)

Tout nouveau dans le monde de la xbox et déjà un petit soucis .

J'ai ouvert un compte gold hier et payé avec paypal. Après le paiement , impossible d'accéder au live gold.

Et cela n'a pas changé depuis :/

Quand je vais sur mon compte sur Xbox.com, j'ai ce message "Oh oh… that should not have arrived. "

 

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Last updated July 4, 2018 Views 1 Applies to:

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Thank you, but I am French and the phone number does not function: /

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The issue that you are facing is one that the customer support team is aware of, and at one point had a status alert about. Now it states that everything is “up and running” but I am aware that it still is not for many people. In France, if you need to speak with customer support you should be able to reach them by calling 0800 91 52 74. Or if you prefer you can select the chat with support option at this link. Persoanlly I would love to tell that there is an easy fix, but I haven't seen one that people are reporting works yet (that doesn't mean there isn't one though).

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