NXOE Issue with HDMI

Hello, I was fortunate enough to be selected to receive the New Xbox One Experience Dashboard late last evening. I had no install issues, and enjoyed the experience for quite a few hours last night, this morning I turned my Xbox on and watched Hulu, went out to lunch and came back to find a "cant find signal" message on my TV.

Switched HDMI Cords (x2)

Switched HDMI Ports (x2) (They all work with my cable box / HDMI cables, but not Xbox One)

Hard Reset (x3)

Unplugged (x2)

Hold Eject + Power Button (x2) (Reset Video Settings)

Called Support (x2 Representatives)

Console out of warranty, support wasn't any help, I own a $500 brick now.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

These aren't the preview forums:

forums.xbox.com/.../default.aspx

You also probably didn't read the release notes:

HDMI-In:

  •  You may experience a black screen when using a device via HDMI-in, even if this device is not a cable or set-top box.
  • Workaround: Run through the initial TV set-up and configure for a TV provider even if you don’t have a TV provider.

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