Number of years on XBL mark gone?

My gold membership expired today and I renewed it with an online code. I look at my profile on my xbox and on my profile,the number on the gold part with my gtag where it says how long you've been a member of XBL is gone. Is this temporary or did It indefinately reset the number of years thst ive been on xbox live because i didnt renew it before it expired?

I miss my lil "5" sittin up there by my tag :,(

 

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Last updated July 5, 2018 Views 2 Applies to:

Yes this should be temporary, the only way i can think of that it would possibly reset would be if you took quite awhile to renew your membership but you haven't so it shouldn't have reset i hope you get your "5" back soon :-)

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As Bash said, it is temporary.  However, you could always try redownloading your profile to see if that speeds it up.  Go to the Social tab then Sign/In Out and choose Download Profile (no need to delete it first).

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I'm back, baby. :D

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This just happened to me last night! I also noticed one of my friend's is missing too. How did you get your number back? Just waited or did you try the Download Profile option like the other guy suggested?

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This just happened to me. I was just changing my bio and noticed that my precious little 2 was gone. I tried recovering my profile and it's still not there. I hope this is temporary.

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Hey kaMMakaZZi29 and mrjdog69! It sounds like your issues may be related to the current issue we've seen with tenure resetting. Since the original post date in this thread was a few months ago, would you mind each creating your own threads? This will help us provide you updates and steps to try without bothering the OP of this thread. :) Thank you in advance!

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Yah this happen to me it took my 2 years away. How can i fix this?

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Hey bEaStmOdE145! If you could create your own thread as well that would be great! Make sure to first check out our sticky post on the issue for news and updates - forums.xbox.com/.../441105.aspx :)

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