Notification of Temporary Suspension?

My son's notice this morning the motto on his live acct. was changed and not by him .how can we fix the suspention on his live acct. he also told some other kid sent him a massege with  same content my son was suspended for. We understad that some how his live acct was hacked. His live acct is Bu113t x Havoc

Thank you please  help  ASAP

This is part of the e-mail live enfocement team sent to my e-mail

This email is to notify you that your Xbox LIVE account privileges have been temporarily suspended due to inappropriate content in the profile for your gamertag. The inappropriate content was discovered in the Motto, Bio, Location, Name and/or Personal Picture.

The following content for the gamertag associated with this Windows Live ID was brought to our attention and was determined to have violated the Code of Conduct and/or Terms of Use:

Motto   i like d;ck

Your profile was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding this content and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because this content is in violation, the LIVE Enforcement Team has deleted the content and issued a temporary suspension.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

If you believe that your account has been compromised you must immediately call Xbox support:

support.xbox.com/.../contact-us

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Sorry, but the suspension won't be able to be lifted. Since by the time they start the investigation, the suspension will already be over.

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