... not sure how to explain this one ?

I just recently joined Xbox live. Until this point my Xbox360 has worked great, now that i'm trying to connect online . i am having a problem were my my modem will not connect with my Xbox.  so i tried turning the modem on before my Xbox . then trying to power on the console . to see if i get a connection that way...... my Xbox will not turn on if my modem is powered on before it . i'm not sure if it is a common problem, or if any one has hear of such a problem, and could offer any advice . i would be grateful

 

thank you for any help.

 

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Last updated July 4, 2018 Views 1 Applies to:

I know I'm a bit late on this one, but I noticed you posted and no one ever responded. What error is your console getting when you run the Test Xbox LIVE Connection? If it's "Can't Obtain An IP Address" then try powering down your modem by disconnecting -EVERY- cable from it and letting it sit for a good few minutes.

Then try turning it back on and testing it again. I find that sometimes a really long powercycle does the trick.

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I have never heard of an error like this.  I find it strange that you say your xbox will not turn on if the modem is on first.  Are you trying to use a wired or wireless connection?

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