Not Receiving Messages

Hi Community,

I was messaging someone and he wasn't messaging me back so my first impression was he was ignoring me, but after turning my xbox off and then back on I realised he did message me back but I didn't receive the message untill I came back, but it said the message was sent while I was infact online. Any having/had any similar problems?

 

Discussion Info


Last updated July 4, 2018 Views 2 Applies to:

Do you have notifications turned off ?

 

Xbox guide button (controller) > Settings > Preferences > Notifications > make sure all boxes are ticked.

No I don't, it's strange because it says I have no messages but once I've reset my XBox it will say I have messages but the time in which it was sent and the time when I looked was about an hour or two apart

Yeah, I've only just been getting this problem today. I recently got a chrome extension which lets me see who's online and read my messages via my browser, is it possible that that could be related? Is that ringing any bells for you?

No taht wont be possible Eoh Kelvin, you can use xbox.com to read mesages anyway/

This just worekd for me...

Delete Profile - PROFILE ONLY!

Clear Cache

Restart Box

Recover Gamertag

I just reset my router and it worked, mustve just been a connection problem