Not receiving e-mail to change xbox live auto-renewal

For some reason I do not receive the e-mail to chnage my auto-renewal status, and no it isn't in spam or anything.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hello,

Please make sure that your security proofs are in order here, if they are and you are just not getting the security code needed to change the automatic renewal then please reach out to phone support so they can manually turn it off for you.

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