Not reading disc - open tray

I open the tray, insert disc - it briefly says reading disc but then goes back to open tray.

Is there anything I can do?

 

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Last updated July 4, 2018 Views 6 Applies to:

make sure your disc and disk tray is clean of dust. clean your system as well. try opening and closing your disk tray 1 or 2 times after you clean it, to make sure it works.

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Hi cheesemuffin,

 

Try the troubleshooting steps in this thread here Disc read or disc drive issues  Let us know how things go.

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Seems like your DVD drive is going out...

Try cleaning your disc, your drive lens (with a lens cleaning disc) or contact support to get your console repaired.

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