Not permitted to download content when im an adult?

I was trying to download a rated M demo... it said "this account is not permitted to download this content". So i went and changed my online saftey settings to Adult, becuase i am an adult and after saving it, it still wont let me download and demo of M rated. Why is this so? and what i can do to fix this?

-Gabe

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

due to international laws governing advertising a child account cannot download m rated demos and trailers because they are considered advertising you have to wait till your gamertag turns 18

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really, cant i change my age or something, i just turned 16 ?

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if you believe you have entered the correct age and are 18

then goto my xbox

settings

account management and promote account

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nope once set regions and age of an gamertag cannot be changed even by changing the windows live id

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now is this from xbox console or xbox.com??

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so i cant do anything about this?

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nope you will have to wait till your 18 and promote the account, FYI does not matter if you can play M rated stuff but a child account cannot download any demos or videos for M or RP (ratings pending) no matter what the settings are set to.

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So you are underage; you're 16? Sounds like the system is working just fine. If your settings are set to allow M-rated content, you should be able to play games and movies, but demos and trailers count as advertising and are not allowed regardless of your settings.

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they should really fix that so it can be changed

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Nope due to international laws minors are not allowed to view adult or rp ads

If you want this to change then Change the laws

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