not getting pin pictures show on my dash

is this a problem for everyone? Getting no pin pictures,no friend gamer pics,no achievement art or game clips showing on my console. 

Also been unable to play Destiny since this problem has occured,keep getting the "turtle" code come up even though everything is fine on my consoles settings.

Nat is open,got a wired connection,12.8mb download & 8.9mb upload.

I'm all out of ideas and Xbox Support on Twitter haven't been able to help either so I thought I'd come on here and see if it's just me or not.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Oh well, worth a try :P

I would stick with the thread in the preview program, as that would be my guess as to where the problem is coming from. Just make sure you report the error through your console too, as it sends a lot of data from the console to the team which they use to diagnose the problem. To report an error through the console, have the error on screen, and hold down the xbox button on your controll, then select the "Report a problem" button and follow the details :)

Good luck!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.