Not getting any mail from Xbox services such as Xbox.com; Xbox Account Info or Xbox live rewards

I am getting no mail from any of the above services, even mail that I used to get like Xbox newsletters and Xbox membership expiry warning and xbox live rewards monthly newsletter, or any competitions that I entered.

I have already put in my email address in the contact preferences, and even changed it for longer periods, and also changed privacy settings, but all to no avail.

 

Question Info


Last updated July 5, 2018 Views 16 Applies to:

Hello DAGANSTA2012

Did you check your Online Billing History? You can  verify your your mailing address there.

http://www.xbox.com/en-US/Live/Billing

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes I did, and my email is listed in the profile section.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i believe that's a glitch .. but why do you really need that mail? it's just junk

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Gangsta! Can you also check your Contact Preferences (live.xbox.com/.../ContactPreferences) to see if the email is correct and the preferences are set properly? Let us know, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Contact Preferences has all ticked and the right email.

I need the mail as i can then enter competitions, get promotional mail, and you get free xbox live points in some messages as well.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I stopped receiving these emails as well. The only thread I could find about this was this one. Is there any way to fix this?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Unfortunately, I am on the same page as you. I don't know if they are just not sending any emails.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.