not allowed the promotion?

xbl is having a 50% off 3 mo of XBL gold and when i tried to go buy that it keepts telling me it cannot bring up my account info... so i went to the xbox.com to try to buy it but it only has one month for 10... can someone help me because i really want to get the 3 mo option as i dont have alot of money

 

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Last updated July 5, 2018 Views 5 Applies to:

Was your current Gold membership purchased at a discount? You can't take advantage of a new offer while the old discounted membership is still running. So, you could wait until you turn Free (Silver)-- remember to call and turn off auto-renewal-- and then see what the current discount offers are.

If the console is giving you a specific error code on the failure, be sure to put that here because people can sometimes give you better info with an exact error code.

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i didnt have gold. it would not let me buy it via my xbox. i came to xbox.com to buy it but it but it was not here. as such i was forced basically to buy a 1 month for 10 instead of being allowed to buy the 3 mo for 12

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