Not All Family Members are Friends

Let's say there are three people in a Family Subscription: A, B, C (where A is the parent). 

A is friends with B & C, but B & C are not friends. B & C cannot see each other's friend requests. B & C cannot send messages to each other. They've been given adult permissions in the service center. Still - they are not listed and friends and can send other people friend requests but not each other. 


Any way to solve this issue?


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Make sure you friend each one. You have to send all the same. Lets say your A. Send a friends request to B,C and D.  Then B,C and D each need to accept the request. Do the same for each account. Also check the accounts that are having trouble. Look at the online safety settings for each. Make sure there online status and voice and text message are set to all to friends only.  

I hope this helps some

Good Luck

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