not adding or changing debit card to renew xbox live

account suspended due to insufficient funds and i'm not adding a new card. I bought a 3 month Xbox Live prepaid card AND a 15 dollar MS card and can't use either. I'm beyond mad and if this isn't fixed i'm no longer spending a freaking penny on Microsoft. I don't want to hear how I need to contact support over and over and get no where like all those customers with the same problem .
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry it's not going to be the answer you want to hear, but you can't add a prepaid card until you pay off the suspension. And you can only pay the suspension off with another credit card.

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You can also call into support and see what is going on with the account.

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You need to pay off the amount you owe.  Or contact customer support.

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