Not able to download Xbox Update

The Xbox wishes to download an update, I click yes.  The Download screen pops up and begins downloading the update, except the progress bar keeps moving up and immediately resets to it's original location around the 3-5% mark.  After about 30 seconds I get this Error Code.

397F - 0000 - 3080 - 050B - 8015 - 000A

I've tried installing the update also via USB drive and CD but both fail constantly.  The system is hooked via an ethernet cable, I know the cable works.

Any advice would be useful.

Thanks in advance


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hello Fox! Thank you for your post. :) How is your console connected to the internet? You mention a wired connection, but are you connected to a router, or a modem? If you are connected to a router, would you be able to bypass that and connect directly to the modem? This would just be temporary, for the purpose of downloading the update. Let us knowif this helps! :)

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