I was playing CoD yesterday, and after a game had been played, my xbox completely disconnected from the internet, and stopped allowing me to connect to it again. I'm very confused as I checked and my internet is working completely fine, yet my xbox is unable to connect to it once again. I have reset my router, and factory reset the network settings on my xbox as suggested in the troubleshooting process. None of this has worked, so it would be great if someone could help me out!
What Country/State/Province do you live in? England, Yorkshire
Modem brand & model number:
Router brand & model number: NETGEAR
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Is UPnP Enabled? Unknown
Do you have a NAT error? If so, what is your NAT? No error, always open.
Any Error Codes you encounter:
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 000B
X: 4000 - 1001
Y: 0000 - 0000
Z: 0000 - 0000
ID: FFFF - FFFF
L: 0015 - 10F1
Q: 8007 - 0435