non riesco a scaricare il mio account

io ed un mio amico abbiamo entrambi live gold, io sulla mia console a casa mia e lui sulla sua a casa sua e funziona tutto come normale. solo che ogni tanto mi capita di andare da lui e giocare sulla sua console, ma cosi facendo per poter giocare in 2 online dovrei entrare come ospite, allora invece che fare cio, faccio "scarica profilo", ed inserendo la mia mail e password posso accedere col mio profilo xbox live e lui col suo sulla stessa console e questo funziona perfettamente, però quando lui fa lo stessa quando siamo a casa mia e prova a scaricare il suo profilo, inserendo i suoi dati, invece che scaricare ed accedere col suo profilo, scarica il profilo di un giocatore a noi estraneo, come se avesse gli stessi suoi dati, ma questo è impossibile, quindi non capisco cosa causi cio.. spero di essere stato abbastanza chiaro

me and my friend we both live gold, I on my console to my house and he on her at her house and everything works as normal. only that sometimes I happen to go to him and play on his console, but doing so to play in 2 online should enter as guest, then rather than do this, do I "Download profile", and entering my email and password can I access with my xbox live profile and he with her on the same console and this works perfectlythough when he does the same when we are at my house and try to download your profile by entering your data rather than download and sign in with your profile, download a player's profile to us alien, as if he had the same data, but this is impossible, then I don't understand what causes this ... I hope I was clear enough 
 

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Last updated July 5, 2018 Views 0 Applies to:

Hey there!  I think I followed.  When you "download profile" with the email, you get a profile you don't recognize?  It's likely that they have two accounts- one that they forgot making maybe.  If you use the steps at Xbox.com/Forgot it will help you find the email for the account you want to use. :)

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