No "XXX is online" notification

For the last few days I haven't been receiving friend online notifications, not even the annoying beacon notifications. 

The notification box is checked.

I have cleared the cache and power cycled console, router, and modem.

The only thing I can think of is that I changed my gamertag.  Would this be the cause of this??

 

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Last updated July 4, 2018 Views 130 Applies to:

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Changing your gamertag is most likely not the issue. When I changed my gamertag back in September last year I never had an issue with notifications. I'll keep looking around to try and find an answer to your question but I just posted this to try and help you rule out a possibility.

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Thanks for the reply.  I searched the forums and found that this is apparently a common problem, but didn't see that anyone else had changed their gamertag so decided to toss that into the mix.  

C'mon support!  This issue is out there, I am not the only one and it's very annoying!

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Well, there could be a problem with your gamertag, remove it from the console and re-cover it by redownloading it. Have you tested on other gamertags on your console if they are poopin the messages? well, try it. thanks.

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first try and log on with a differant account and see if it works before trying to delete and recover your profile. some people have had issues with recovery. I would hate for you to have 2 problems.

Good Luck :)

nWo for Life

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Hey there Wonko,

Thanks for bringing your issue into the forums. The LIVE Engineers are aware of the current issue with Notifications. We appreciate your patience while they work to sort it out. At this time, we don't have an ETA on the fix.

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Wow.  No ETA?  This is why I no longer work IT.  

Further, I deleted and re-downloaded my profile.  No help.

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I have 2 gold profiles and the friends notification doesn't work on either. Must be happening to everyone

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i got it too it a same

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happened to me to it's pissing me off I tried everything you did but no avail

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This is just something I think we will all have to be patient about. I have 2 gold tags, my husband has 2 and several of our friends have tags and everyone has this same problem. It's been going on for almost 2 weeks and currently we are just waiting it out until there's a fix.

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