No option to add paypal in my account

I already updated to the newest version. When I go to the page www.xbox.com/paypal I go to Manage Payment Options and I see the option to add a credit card but no option for adding paypal. Do I need an adult account to do this? Do I need to add a credit card first?

 

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Last updated July 5, 2018 Views 5 Applies to:

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Have you tried adding Paypal on the console?

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yes. When I do it says something like "to add a paypal go to www.xbox.com/paypal".

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bump

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I have the Same Problem... As Six said, it only says add a credit card, no option to add a paypal account.

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I logged into my "parent" account and it let me add paypal. So it must be a problem with being a "teen" account...hmm were allowed to add credit cards but not paypal?

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Hi there.

 

May I ask, what country do you live in? If you live outside of the USA then at this time you cannot use PayPal on the xbox LIVE service. If you do live in the USA then it may be a good idea to give the xbox support line a call and see why you do not have the option available to you.

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The same problem , and i canot fix it .-.

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And i have the account in EEUU

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Yeah i'm in US. My parent account COULD add it, so I assume its a problem with not being an adult account. Can a support member confirm this?

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I went on to parent account also, and added the paypal account but there was no way to pay through the parent account. I live in the UK so that shouldnt be a problem.

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