No images or advertisements showing up on polygons.. just outline of the box and title

This been going on for last month now..not exactly sure why and called xbox support line..Tried the uninstall and reinstall of a system update several times..nothing..Tried to delete cache several times..nothing..Tried initial setup..nothing Did the test internet connection everything is good there..Component wires are good no issue there..Can you someone help or maybe know of someone who has had this problem..wish i could post a pic of the issue..Thanks

 

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Last updated July 4, 2018 Views 1 Applies to:

Howdy. Sorry to hear your having troubles. Would you be able to post up a picture of what you are seeing? I'm not sure I fully understand what is going on. Thanks!

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How can i post a picture of it??..i dont see no upload button

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Next to the "Reply" button, it says "Use rich formatting". Click that, and there will be an option to insert a picture.

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