No he recibido mis Xbox Live rewards

Hola pues tenia tiempo sin visitar la pagina y un amigo me recordo y ya tenia alrededor de 1560MP entonces los canjee y me llego un mensaje por correo que ya habian sido depositados pero al tratar de gastarlos en XboxLive no me sale nada que pasa hay?
 

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Last updated July 4, 2018 Views 0 Applies to:

Me dicen unos correos que a dia de hoy tengo 5,509 de rewards depositados pero no tengo nada solo me llegan correos :c ayuda que ago?

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puede ser que algun dato de tu facturacion o la region que estas no es correcta por ese motivo no te depositan los puntos de rewards

The true si out there

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