Anyone got any idea on how to fix this problem?
I noticed occasional but short freezes with Halo 5, it didn't seem like lag at all but this isn't really relevant. But with this I went to xbox support and they suggested removing my profile, uninstalling the game, hard resetting, clearing the cache and clearing the alternate MAC address. I did all this and now none of my games will sync with the server.
Went back to Xbox support. Made a second account and that syncs fine. I went through some more steps given such as deleting the internal save data, going offline then opening a game and having the game force sign in and a few other steps. None have worked and finally I was told to do a factory reset.
Finally got a game reinstalled and it has not worked. Every game upon booting up will come up with Syncing data for (insert game name) and the percentage bar will either go extremely slowly or very quickly to varying percentages in varying amounts of time only to eventually say unable to sync at this time. There is no error code it's just an open bracket followed by a closed bracket.
I am using the NXOE and a wireless connection, but I never had this problem before until I removed my account for the very first time. I did try a wired connection and hot spotted my tablet for the Xbox and I still get no result so my internet is not the issue. The factory rest should mean it's not the xbox neither especially as my second account t syncs fine. Surely this means it's my account and it's cloud.
Anyone have any suggestions and what the end result could be. I have a feeling I'm going to lose all my cloud data and possibly even my profile.