no free xbox live

I didnt get a free month xbox live when i made my new account.

This is my third account made and i should get a free month.

Gt: JAYDEN8R

 

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Last updated July 4, 2018 Views 2 Applies to:

Did you purchase this console used or new?

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brand new from jb hi fi.

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I would suggest contacting XBOX Support for your region and find out why exactly you didn't get the 3rd and final free month for the 3rd account.

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when i rang them i got told to post a forum here. should i ring again?

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I would think so since this isn't something that someone would be able to help you out with on these forums, it's tied directly with their system so they would need to look into this. Simply explain to them that this is the 3rd account that you've created and you didn't get your free month of XBOX Live, they should have the ability to see how many accounts were created with your console serial number/console id.

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